Emergency preparedness and response


Emergency response preparedness is critical to ensuring that in the event of an incident, all necessary actions are taken to protect the public, the environment, our workforce and assets. We have robust emergency preparedness and response plans in place at all our facilities and operations, and our OIMS frameworks outlines corporate expectations. Potential risks requiring emergency response include, but are not limited to, severe weather events, a pandemic, fire, or an unplanned release.

Our dedicated internal emergency preparedness and response teams ensure personnel are properly trained and that drills are being planned, executed and completed. 

In 2021, Imperial completed 325 emergency preparedness drills across our sites.

We also invest in building emergency preparedness and response capacity. In 2021, we supported the development of a unique Indigenous-centred professional development certificate at the Northern Alberta Institute of Technology’s Centre for Applied Disaster and Emergency Management.

COVID-19 pandemic response

Imperial continues to make pandemic preparedness and response a priority. From the onset of the pandemic and continuing in 2021, a dedicated safety and health team coordinated support to all our operations and provided guidance and tools to protect our workforce and the communities where we operate. Internal communication tools like our intranet site are used to disseminate ongoing direction about relevant health topics and up-to-date travel advice.

What does it mean when you hear our alarms? 

It likely means they are being tested. Each of our refinery sites has an emergency warning system consisting of air horn alarms which we test weekly, usually on the same day and time.

Should there be an actual emergency, you should:

  1. Go or stay indoors.
  2. Tune into the radio, community information telephone lines or our company website/Facebook pages (where available) for further instructions and until the official “all clear” has been issued.
  3. Do not attempt to bring your children home if they are in school or daycare. School and daycare personnel are responsible for maintaining proper procedures to protect children in their care.
  4. Don’t tie up the phone lines. Use the telephone only if you are reporting an emergency.

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