Keeping our communities safe

Imperial Public Notification Process

In 2019, the Canadian government updated the Canadian Environmental Protection Act Environmental Emergencies Regulation, more commonly referred to as CEPA E2. As part of these updated regulations, industrial facilities using or storing regulated substances are required to communicate with members of the public who may be affected in the unlikely event of an environmental emergency. The intent of this public notification is to create awareness of prevention and safety measures and communication protocols in place before, during and after an emergency.

Our commitment to safe, reliable operations

Safety leadership is fundamental to our business and a key driver in keeping our workforce safe and healthy. We’re relentless in our pursuit of safety so every employee and contractor goes home from work each day the way they arrived.  We’ll never stop working toward our goal of Nobody Gets Hurt.

The same safety mindset goes for our commitment to our neighbours and the communities where we operate. In the unlikely event of an emergency, our operating sites and facilities have well-defined plans, trained personnel and access to equipment to respond immediately to any incident.

Being prepared is critical so we conduct many simulated emergencies each year to ensure a constant state of readiness and emergency response capability. These range from fire drills and equipment and personnel tests at local operating sites, to computer-simulation exercises, and full-scale emergency simulations lasting two to three days. We often engage with neighbours and other key stakeholders in these drills and simulations.

If an incident occurs

In the unlikely event of an incident at one of our sites or facilities, you may notice additional noise, odours, flaring, smoke or fire. The potential effects from an incident may include property damage and personal respiratory or auditory issues.

Each site/facility has a communication process to notify the public in the event of an emergency. These communications will include available information such as:

• The nature and location of the incident
• Information and guidance concerning the actions that could be taken by the public to reduce the potential harm to human health and the environment
• Details regarding any road closures or reduced community access
• Steps being taken to address the incident

Contact us

It’s important to ensure our neighbours are kept up-to-date before, during and after an emergency. If you have specific questions for a site/facility, please contact us: