Investor contacts

If you have a general inquiry, please contact customer service at the number listed below.

Customer Service Number: 1-800-567-3776

For Individual Shareholder Inquiries:    For Institutional Investor Inquiries:

Please contact our transfer agent, CST Trust Company, if you wish to:

  • change your address;
  • transfer shares;
  • enroll in the electronic delivery of investor materials;
  • elect not to receive quarterly or annual mailings;
  • elect to receive your dividends in U.S. funds;
  • elect to have your dividends deposited directly to your own bank account;
  • enroll in the dividend reinvestment and share purchase plans; or
  • make other shareholder account inquiries.

Please visit the CST Trust Company website or contact them at:

CST Trust Company
P.O. Box 700
Postal Station B
Montreal, Quebec
H3B 3K3
Toll free number: 1-800-387-0825
(Canada & USA)
Tel: 416-682-3860
Fax: 1-888-249-6189 or 

Online inquiries use the following link

U.S. resident shareholders may transfer their shares through American Stock Transfer & Trust Company LLC.

American Stock Transfer
6201 15th Avenue
Brooklyn, New York
USA 11219
Toll free number: 1-800-387-0825

or all other shareholder services-related inquiries, contact:

Imperial Oil Limited
Shareholder Services
505 Quarry Park Boulevard S.E.
Calgary, Alberta T2C 5N1


Lara Pella
Assistant general counsel 
and corporate secretary
Tel: 587-476-3950

Cathryn Walker
Shareholder Services
Tel: 587-476-3453


Send your investor relations inquiries to:


Investor Relations
505 Quarry Park Boulevard S.E.
Calgary, Alberta
T2C 5N1


Meredith Milne
Investor Relations
Tel: 587-476-4743

Alex Watterworth
Investor Relations Associate
Tel: 587-476-3115

General Information:

We publish a wide range of information on our website that is intended to help our shareholders manage their shares, including: