Investor contacts

If you have a general inquiry, please contact customer service at the number listed below.

Customer Service Number: 1-800-567-3776

General Information:

We publish a wide range of information on our website that is intended to help our shareholders manage their shares, including:

Shareholder services (individual shareholders)

Please contact our transfer agent, Canadian Stock Transfer Company Inc., if you wish to:

  • change your address
  • transfer shares
  • enroll in the electronic delivery of investor materials
  • elect not to receive quarterly or annual mailings
  • elect to receive your dividends in U.S. funds
  • elect to have your dividends deposited directly to your own bank account
  • enrol in the dividend reinvestment and share purchase plans
  • make other shareholder account inquiries.

Please visit the Canadian Stock Transfer website or contact them at:

    Canadian Stock Transfer Company Inc
    P.O. Box 700
    Postal Station B
    Montreal, Quebec
    H3B 3K3
    Toll free number: 1-800-387-0825 (Canada & USA)
    Tel: (416) 682-3860
    Fax: 1-888-249-6189 or (514) 985-8843
    Online inquiries use the following link

U.S. resident shareholders may transfer their shares through American Stock Transfer & Trust Company LLC.

    American Stock Transfer
    6201 15th Avenue
    Brooklyn, New York
    USA 11219
    Toll free number: 1-800-387-0825

For all other shareholder services-related inquiries, contact:

    Imperial Oil Limited
    Shareholder Services
    237 Fourth Avenue S.W.
    Calgary, Alberta T2P 3M9

    Contacts:
    Brian Livingston
    Vice-president, General Counsel and Corporate Secretary
    Tel: (403) 237-2915

    Cathryn Walker
    Shareholder Services
    Tel: (403) 237-3848

Investor relations (institutional holders and inquiries)

Send your investor relations inquiries to:

    investor.relations@esso.ca

    or:

    Investor Relations
    237 Fourth Avenue S.W.
    P.O. Box 2480, Station 'M'
    Calgary, AB T2P 3M9

    Contacts:
    John Charlton
    Manager, Investor Relations
    Tel: (403) 237-4537

    Linda Zavarella
    Investor Communications Coordinator
    Tel: (403) 237-4538