investor.relations@esso.ca

or direct your enquiry by mail or courier to:

Investor Relations
237 Fourth Avenue S.W.
P.O. Box 2480, Station 'M'
Calgary, AB T2P 3M9

Contacts:
Mark Stumpf
Manager - Investor Relations / Planning & Analysis
(403) 237-4537

Linda Zavarella
Investor Communications Coordinator
(403) 237-4538

Shareholder Services

Please contact our transfer agent, CIBC Mellon Trust Company if you wish to change your address, transfer shares, enroll in the electronic delivery of investor materials, elect not to receive quarterly or annual mailings, elect to receive your dividends in U.S. funds, elect to have your dividends deposited directly to your own bank account, enroll in the dividend reinvestment and share purchase plans or make other shareholder account inquiries. Please visit the CIBC Mellon Trust Company website or the contact information provided below.

CIBC Mellon Trust Company
P.O. Box 7010
Adelaide Street Postal Station
Toronto, Ontario M5C 2W9
Toll free number: 1-800-387-0825 (from Canada or U.S.A.)
Local number: (416) 643-5500
Fax number: (416) 643-5501
E-mail: inquiries@cibcmellon.com
Web site: www.cibcmellon.com

United States resident shareholders may transfer their shares through BNY Mellon Shareowner Service.

BNY Mellon Shareowner Service
480 Washington Boulevard
Jersey City, New Jersey
07310-1900
Telephone: 1-800-526-0801

For all other shareholder services related inquiries, please contact:

       Imperial Oil Limited
       Shareholder Services
       237 Fourth Avenue S.W.
       Calgary, Alberta T2P 3M9

Contacts:
Brian Livingston
Vice-president, General Counsel and Corporate Secretary
(403) 237-2915

Cathryn Walker
Shareholder Services
(403) 237-3848